A large portion of our proceeds go toward Ehlers-Danlos Syndrome awareness. Click here to learn about EDS.
Shipping Rates and Policies
We only ship Bauerfeind and all other products to addresses in the continental US
Most standard products are shipped via UPS Ground shipping, due to the large size of the products. Faster shipping methods are usually cost prohibitive and are not offered.
Most orders are processed and leave the warehouse within 3-5 business days. Products shipped to the continental United States are usually shipped via UPS Ground shipping and can take up to 10 business days to arrive, depending on your location. Although most orders should arrive in 5-7 business days.
Oversize and weight restricted products will incur an extra shipping charge for delivery in most destinations.
Customers can contact our Customer Service for approval of any additional charges. In rare cases, some items may not be shipped economically due to the heavy weight and size of the product and the location of the delivery address. Many of our products are large and qualify as "oversize" packages by the shipping companies.
Shipping and Handling rates for all individual products and orders are determined by shipping weight. Total shipping and handling for each order is calculated by the total weight of all products within that order. Usually, your total shipping and handling will decrease as more products are added to the cart.
At this time, we ship only to destinations within the continental United States.